Terms of Service

1. Who can use Ikelos

You must be at least 16 years old to create an account and use the Services. If you are under the age of majority where you live, you may use the Services only with the permission of a parent or legal guardian who agrees to these Terms on your behalf.

If you use the Services on behalf of a company or other organization, you confirm that you are authorized to accept these Terms for it, and “you” includes that organization. An agreement between Ikelos and your organization, if one exists, controls where it conflicts with these Terms.

You may not use the Services if you are barred from doing so under the laws of the United States or the laws of the place where you live, including U.S. export control and sanctions laws.

2. Your account

Sign-in is handled by Ikelos’s login provider. You agree to give accurate account information and keep it current. Each account belongs to one person.

You are responsible for everything that happens under your account, including activity from devices, tools, and connectors you have connected and keys you have issued. Keep your sign-in, your Ikelos API key, and your device keys secure. If you believe someone has accessed your account without permission, revoke the affected keys and devices from Settings and contact Ikelos right away.

3. The Services

Ikelos is a memory layer for the AI tools you already use. It captures conversations from the tools you choose to connect, extracts durable knowledge from them, and serves that knowledge back to your tools when they ask.

Ikelos is under active development. Features may be added, changed, or removed, and some may be labeled beta or experimental. Ikelos aims to keep the Services available and your data intact, and does not promise uninterrupted or error-free operation. Ikelos will give reasonable notice before removing a feature that materially reduces what a paid plan includes.

4. Your Content

You own your Content. “Content” means everything you or your connected tools put into the Services, such as captured conversations, chat messages, files, code, skills, pins, projects, and corrections, and everything the Services produce from it for you, such as extracted memories, entity descriptions, and chat responses. As between you and Ikelos, you keep all rights in your Content.

The license you give Ikelos. You grant Ikelos a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, and display your Content only as needed to provide, secure, and improve the Services for you, as described in the Privacy Policy. This includes sending Content to the AI model providers that process it on your behalf and to the connected tools that request it. The license ends when your Content is deleted from the Services, except for copies in backups that are overwritten on their normal schedule.

Model training. Ikelos does not use your Content to train AI models that serve other users.

Your responsibility for Content. You are responsible for your Content and for having the rights needed to put it into the Services. Content often includes information about other people. You agree that you have the right to store that information and that doing so complies with the law and with any obligations you owe to others, such as an employer’s confidentiality rules or a client agreement. Capture is opt-in per tool, and you choose which tools, repositories, and files Ikelos receives.

Accuracy. Memories and responses are produced with AI models and may be incomplete, out of date, or wrong. Review what Ikelos serves before relying on it, especially for decisions with legal, financial, medical, or safety consequences. You can correct or delete any memory.

5. Your API keys and model providers

The Services run AI models on your own provider keys. Ikelos asks for an Anthropic API key when you join and uses it for your account’s model work, such as extraction, entity descriptions, and chat. You may add keys for other providers to use their models in chat.

When Ikelos uses your key, the provider bills you directly, and your agreement with that provider governs the use of its models, including its usage policies. You are responsible for the charges on your provider accounts and for complying with those providers’ terms. Ikelos uses your keys only for work on your account, stores them encrypted, and never includes them in exports. Ikelos itemizes the model spend it incurs on your keys on the Usage page.

6. Connected tools and third-party services

The Services work with tools and services that Ikelos does not operate, such as Claude, ChatGPT, Codex, Cursor, Gemini, GitHub, and your model providers. Your use of those services is governed by their own terms and privacy policies. When a connected tool requests memories, Ikelos sends them to that tool, and what the tool does with them afterward is up to that tool and its provider. Ikelos is not responsible for third-party services, and their availability or changes may affect how the Services work.

7. Acceptable use

You agree not to use the Services to:

• Break the law or infringe, misappropriate, or violate anyone’s rights, including privacy and intellectual property rights.
• Store or distribute content that sexually exploits children, promotes violence against people, or is unlawful to possess.
• Store information about other people that you have no right to hold, or use the Services to track, profile, or harass anyone.
• Access another user’s account or data, or probe, scan, or test the security of the Services without written permission from Ikelos.
• Interfere with or disrupt the Services, including by exceeding rate limits, overloading infrastructure, or introducing malware.
• Reverse engineer the Services, except where the law expressly allows it.
• Resell, sublicense, or provide the Services to third parties as a hosted service without a separate agreement with Ikelos.
• Use the Services in a way that violates the usage policies of the model providers whose models run on your behalf.
• Create accounts through automated means, share one account among several people, or evade a suspension.

If you find a security issue, please report it to the address in “Contact” so it can be fixed.

8. Beta access

During the beta, new accounts receive free access for a limited period, currently 30 days from sign-up. The end date is shown on your account. When the beta period ends, the account pauses until a paid plan is on it. Pausing keeps your Content in place, and you can still export or delete your account. Ikelos may extend, shorten for new accounts, or end the beta program, and will tell you before a change shortens the period on your own account.

9. Plans, payment, and renewal

Some features of the Services require a paid plan. The plans, what each includes, and their prices are shown before you buy. Payments are processed by Ikelos’s payment processor, Stripe, and you agree to its terms when you pay.

Automatic renewal. Paid plans are subscriptions that renew automatically at the end of each billing period, monthly unless the plan says otherwise, at the price in effect at renewal, until you cancel. By subscribing, you authorize Ikelos and its payment processor to charge your payment method for each period, plus any applicable taxes.

Cancellation. You can cancel at any time from Settings. Cancellation takes effect at the end of the current billing period, and your plan stays active until then. You will not be charged again after cancelling.

Refunds. Payments are non-refundable, and Ikelos does not give credits for partial periods, except where the law requires otherwise or Ikelos states otherwise in writing.

Price changes. Ikelos may change plan prices. A change applies to your subscription only from your next renewal after Ikelos gives you at least 30 days’ notice, and you can cancel before it takes effect.

Failed payments. If a payment fails, Ikelos may pause paid features until the payment method is updated.

Charges from your model providers for usage on your own keys are separate from your Ikelos plan and are billed by those providers.

10. Ikelos’s property and feedback

Ikelos and its licensors own the Services, including the software, design, and the Ikelos name and logo. These Terms give you a limited, revocable, non-exclusive, non-transferable right to use the Services according to these Terms. Ikelos reserves every right these Terms do not expressly grant. Open source components are licensed under their own licenses.

If you send ideas, suggestions, or bug reports, Ikelos may use them without restriction or compensation to you.

11. Suspension and termination

By you. You can stop using the Services at any time and can delete your account from Settings, under Account. Deletion is immediate and cannot be undone. Export your data first if you want a copy.

By Ikelos. Ikelos may suspend or terminate your access if you materially breach these Terms, if your use creates a security or legal risk for Ikelos or others, if required by law, or if your account stays unpaid after the beta. Where reasonable, Ikelos will notify you first and give you a chance to fix the problem and to export your Content. If Ikelos stops offering the Services entirely, it will give at least 30 days’ notice and refund any prepaid fees for the unused period.

Sections that by their nature should survive termination, including Your Content (responsibility), Disclaimers, Limitation of liability, Indemnity, and Disputes and governing law, survive it.

12. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, IKELOS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. IKELOS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT CONTENT WILL NEVER BE LOST, OR THAT MEMORIES, RESPONSES, OR OTHER OUTPUT WILL BE ACCURATE OR COMPLETE.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IKELOS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF IKELOS HAS BEEN ADVISED OF THE POSSIBILITY OF THOSE DAMAGES.

IKELOS’S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICES OR THESE TERMS IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID IKELOS FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow these exclusions or limitations, so some of them may not apply to you. They apply to the fullest extent the law allows.

14. Indemnity

If you use the Services on behalf of a business or organization, you will defend and indemnify Ikelos against third-party claims, and the resulting losses, costs, and reasonable legal fees, arising from your Content, your use of the Services in violation of these Terms, or your violation of the law or of anyone’s rights.

15. Disputes and governing law

Before filing a claim, you agree to contact Ikelos at the address in “Contact” and try to resolve the dispute informally for at least 30 days. Ikelos agrees to do the same before bringing a claim against you.

These Terms are governed by the laws of the State of [State] and applicable U.S. federal law, without regard to conflict of laws rules. Any dispute that is not resolved informally will be brought exclusively in the state or federal courts located in [State], and you and Ikelos consent to their jurisdiction. Either party may bring an individual claim in small claims court if it qualifies.

16. Changes to these Terms

Ikelos may update these Terms from time to time. The updated version will be posted here with a new date at the top. If a change is material, Ikelos will notify you by email or within the Services at least 30 days before it takes effect, except for changes required by law or made for security reasons, which may take effect sooner. You may be asked to accept the updated Terms to keep using the Services. If you do not agree to a change, stop using the Services and, if you have a paid plan, cancel it before the change takes effect.

17. General terms

• Entire agreement. These Terms, the Privacy Policy, and any plan terms shown at purchase are the entire agreement between you and Ikelos about the Services.
• Assignment. You may not assign these Terms without Ikelos’s written consent. Ikelos may assign them in connection with a merger, acquisition, or sale of its business or assets.
• Severability. If a provision is found unenforceable, it will be enforced to the maximum extent possible, and the rest of these Terms will remain in effect.
• No waiver. A failure to enforce a provision is not a waiver of the right to enforce it later.
• Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control, such as outages at hosting or model providers, natural disasters, or government action.
• Notices. Ikelos may send notices to your account email or within the Services. You may send notices to the address in “Contact.”
• Relationship. You and Ikelos are independent parties. These Terms create no partnership, employment, or agency relationship.

18. Contact

Questions about these Terms can go to privacy@ikelos.ai.